Case Studies


Enhancing Customer Experience With Data And Analytics – Lessons From Essendant

Learn how Essendant improved sales and customer experience by listening to their customer and provisioning alternates. This was presented during a keynote at B2B Online 2018.

Optimized End to End Operations Help Boutique Firm Scale Business

Learn how Ugam helped a boutique market research firm capitalize on their growing business needs by overcoming operational challenges.

Better Marketing Results Through Improved Customer Segmentation

Learn how a specialty retailer leveraged data and analytics to understand customers and drive effective promotions.

Manufacturer Improved Sales Conversion by Monitoring and Improving Content Across Channels

Learn how a data-driven content enhancement framework helped a manufacturer increase revenue by 46% in a category

Product Alternates Reduce Lost Sales and Improve Customer Experience

Learn how a B2B distributor leverages technology & algorithms to provide alternates for 78% of products.

Leveraging CX to Craft a Personalized Financial Product

Learn how Ugam enabled Milliman (largest provider of actuarial services) to build a differentiated experience for their users which resulted in a better respondent experience, better data and the ability to provide faster insights.

Democratizing Actionable Insights to make Impactful Business Decisions

Ugam's expertise in creating a single 360-degree view of various touchpoints of customer experience benefited Autodesk greatly! Learn why a unified view of customer experience is vital to thrive in this era.

How to Improve Category Performance in the Future of Retail?

Learn how a U.S. based home improvement retailer implemented a data-driven approach to improve sales and conversion.

How an Online Marketplace Improved Performance by Transforming Unstructured Data to Structured Product Content?

Ugam’s expertise in product content and data management helped a large U.S. based online marketplace improve customer experience.

Large B2B Distributor Uses Pricing Intelligence for Better Market Driven Pricing

Learn how they maintained their leadership position by delivering competitive and transparent prices to customers.