Our People

Collaborate with smart, dedicated talent, configured into multi-disciplinary teams. Scroll down to get to know some of our people.

Anushka Mehta

Lead Analyst, Analytics, Mumbai, India

My workdays are like…

A jog at sunrise gives me energy for the day. My role is to help consult, strategize, and build solutions to solve client problems. So, I tackle my inbox - before starting work – to take note of client requests and prioritize deliverables for the day. After that, I collaborate with my team to generate solutions, straighten out any hurdles, align next steps, or create project plans for new project requests. I end my day with my inbox again, ensuring all deliverables are out and tasks are completed.

Most exciting thing about my job…

Almost everything I can ask for – coding, interacting with global clients, opportunity to understand client pain points, and creating and delivering impactful solutions.

Anushka Mehta

Lead Analyst, Analytics, Mumbai, India

When I’m not working…

I love to bake, dance, play board games, and read – mostly historical fiction and novels on ethics. And I’m always waiting for the next Bollywood blockbuster.

My achievements during my tenure…

I’ve received many awards recognizing my contribution. In addition, I’ve built strong relationships with clients and the people at Ugam.

A memorable moment for me…

Walking up to each member of my team to take waffle orders. Later, enjoying the waffles with the team, over a game of taboo and a lot of fun.

Rajat Chandanshive

Associate Software Engineer, Technology Thane, India

My workdays are like…

I prefer to begin my workday by checking emails and prioritizing tasks. As I work on survey programming – where I build, check, and track surveys using Qualtrics - the latter part of my day is spent connecting with relevant stakeholders, providing updates on survey progress and programming surveys. Late afternoons or early evenings are spent catching up with colleagues over a cup of coffee.

Most exciting thing about my job…

I get to optimize Qualtrics and learn new programming methodologies every day.

Rajat Chandanshive

Associate Software Engineer, Technology Thane, India​​

When I’m not working…

I like playing table tennis and carrom. I also spend time improving my coding skills, and learning and experimenting with Qualtrics’ features.

My achievements during my tenure…

Learning key skills to do my job better - from prioritizing tasks and communicating effectively, to developing a reliable work ethic and being a team player.

A memorable moment for me…

When the whole team meets at the cafeteria and the moment is only filled with laughter.

Kritika Chetwani

Intern, Project Management, Mumbai, India

My workdays are like…

Some yoga and a glass of fresh juice gets me started for the day. My workday begins with hands-on training sessions through assignments, tasks, or client work. I love how fast-paced workdays are, which leaves me feeling fulfilled at the end of it.

Most exciting thing about my job…

An opportunity to work and interact with global clients. This excites me and allows me to get insight into different clients’ and their end-consumers’ perspectives.

Kritika Chetwani

Intern, Project Management, Mumbai, India

When I’m not working…

I like reading books, playing cricket, and binge-watching the next web series on my watch list.

My achievements during my tenure…

Like in the movie Kung Fu Panda, Master Shifu starts training Po in a customized and entirely new way, at Ugam, I am the Po to many Master Shifus – learning every day from multiple mentors in a new, customized, and innovative way. This enables me to better myself and add value through my work.

A memorable moment for me…

I enjoy ‘Virtual Fun Fridays’, where the whole team across the globe connects every week on a Friday for games, banter and a lot of fun.

Ishan Parikh

Sr. Analyst, Analytics, Atlanta, United States

My workdays are like…

The first thing in the morning, I make some coffee. Then, have a meeting with the team to discuss important tasks and next steps. Post that, I work on developing fraud models for BFSI clients. These models help deter the likelihood of any fraudulent activity and are leveraged by fraud investigators to determine suspicious transactions and accounts. I usually try to make time to go to the gym in the evening. Before signing off for the day, I automate any data upload and let it run while I sleep.

Most exciting thing about my job…

It’s data science. It’s never repetitive. Every week or month, I’m presented with new challenges on model development, feature engineering, software engineering, or just tool development.

Ishan Parikh

Sr. Analyst, Analytics, Atlanta, United States

When I’m not working…

I hit the gym, read a lot, play with my dog, go hiking and kayaking.

My achievements during my tenure…

The work I’ve done for clients have opened doors to new business opportunities and strengthened Ugam’s credibility.

A memorable moment for me…

During early 2020, when I visited Bangalore, I participated in the badminton tournament. Although I did not make it to the final round, I enjoyed playing, as well as the camaraderie with the team.

Dipali Badheka

Assistant Manager, Market Research, Mumbai, India

My workdays are like…

I oversee three different teams. So, I usually start my day with greeting all team members and checking emails, followed by a team meeting. We ensure everything is under control, deliverables are on-time, and clients are updated. The remainder of my day is spent interacting with clients, identifying processes that need to be automated, and fixing process gaps. The best part? I’m always looking for unique ways to keep my team happy and motivated.

Most exciting thing about my job…

Coming in, every day for the past 10 years, to a place where the people are great, infrastructure helps you stay productive, and an organization which cares.

Dipali Badheka

Assistant Manager, Market Research, Mumbai, India

When I’m not working…

I love travelling and exploring new places. At home, I spend time with my 3 fur babies – my adorable cats.

My achievements during my tenure…

I’ve got an extended family, where the workplace is second to home and always makes me happy.

A memorable moment for me…

We represented Ugam in a cricket tournament, against 16 other teams, across various companies. Although the other teams had professional players, we managed to win and bag the trophy. It was a proud moment for us and everyone across Ugam.

Aditya Bhargava

Project Manager, Project Management, Mumbai, India

My workdays are like…

As it’s been only a few months into the job, I’m being mentored by senior project managers, where I assist them and provide support on managing project deliverables. So, I start my day with a check-in with my mentors, on urgent deliverables and tasks. Later, I spend my day coordinating with project stakeholders, ensuring project performance is unaffected. Also, the whole team connects a few times a week to ensure it’s not all work, but also some ‘Play-Doh’ thrown in there.

Most exciting thing about my job…

There’s emphasis on learning before implementing. There’s also a strong structural framework for learning in place.

Aditya Bhargava

Project Manager, Project Management, Mumbai, India

When I’m not working…

In few words - I pen, I compose, and I sing. I also love spending time with family, friends, and myself.

My achievements during my tenure…

I’ve developed the ability to learn quickly and contribute effectively to the team.

A memorable moment for me…

It was the birthday of our team member, and our manager asked her to come to the cafeteria for a team meeting. She walked into the cafeteria looking grim, holding a pen and notepad - only to find us waiting with a cake. The look on her face was priceless.

Christine Winchester

Senior Implementation Consultant, Technology, New York, United States

My workdays are like…

I begin work by checking my calendar and responding to emails – with a strong cup of coffee beside me. I support enterprise scale implementations, while also developing custom implementation packages and pricing for client proposals. Currently, I’m helping a high-tech client optimize and modernize their recruitment process and methods. The remainder of my day is just a mix of meetings, and heads-down creating and building. I try to squeeze in a 15-minute ab workout during my day – for that energy boost.

Most exciting thing about my job…

I get an opportunity to work on projects for well-known, global clients, who care about inclusivity and diversity.

Christine Winchester

Senior Implementation Consultant, Technology, New York, United States

When I’m not working…

I spend time with my three kids, who all play ice hockey. Reading is my favorite pastime. My latest read? It’s “No Time Like the Future” by Michael J. Fox. In summers, I go hiking and kayaking.

My achievements during my tenure…

I delivered a presentation to a large audience at Qualtrics’ premier conference – X4. It was a big step to be on stage with everyone’s eyes on me for expert insights on delivering enterprise scale CX research.

A memorable moment for me…

Attending the Qualtrics X4 conference with the team. We had a lot of fun, met great people, and bonded like never before.

Tanya Sahai

Campaign Analyst, Campaign Management, Pune, India

My workdays are like…

My day begins with a team meeting, where we discuss priorities and celebrate achievements. My role involves helping clients get the most out of their campaigns. From targeting the right audience, structuring campaigns, to constantly measuring - I help achieve desired outcomes. So, I usually spend my day connecting with clients and working on the campaign management platform. Towards the evening, the team meets over a cup of tea for some fun and catch-up on books, movies, and some recent learnings. All this energizes me and makes me productive.

Most exciting thing about my job…

With every passing day, and every challenge tackled, the learning curve keeps getting steeper. This keeps me involved, motivated and helps hone my skills.

Tanya Sahai

Campaign Analyst, Campaign Management, Pune, India

When I’m not working…

I’m an artist who loves creating Mandala art and painting anything in my surrounding. Also, I’m a trained Kathak dancer, who enjoys practicing and creating videos whenever I can.

My achievements during my tenure…

Biggest achievements are the experiences, relationships, and campaign management knowledge that I’ve gained at Ugam. I couldn’t ask for anything better.

A memorable moment for me…

Once, the whole team met and spent hours working out of a café, instead of the office. The talks, laughter and fun (with work) made it a moment to remember.

Elvis Vaz

Manager, Market Research, Mumbai, India

My workdays are like…

Just like any coach who is about to enter the training field, I mentally prepare myself at the start of each day - to mentor my team and push them to perform their best. I start work with a team call to discuss key deliverables, tasks and watch out for potential risks. The rest of the day is spent delighting clients with our work and coordinating with project stakeholders.

Most exciting thing about my job…

I get complete support and freedom from my seniors, to do my work. This has brought out the best in me over the past 4 years.

Elvis Vaz

Manager, Market Research, Mumbai, India

When I’m not working…

I love spending time with family. And for ‘me’ time, I just go for a walk or catch up with close friends.

My achievements during my tenure…

Receiving a team award for three consecutive years at our annual awards night. An even bigger achievement is witnessing my team members transform into better versions of themselves.

A memorable moment for me…

Once, a client surprised us by sending cakes and candies to celebrate the entire team’s efforts. But that’s not it. The next client call was filled with laughter, while listening to how she went about planning the surprise.